Terms of Service

By visiting or using the Fismart website, you agree to these Terms of Service. If you do not agree, please do not use the website.

You must provide accurate information when creating an account, placing an order, or saving a delivery address. You are responsible for keeping your sign-in details secure and for activity carried out through your account.

We offer fresh and dry seafood. Product descriptions, photographs, pack sizes, and availability are provided to help you choose; the actual product may vary naturally, especially for fresh seafood.

Products are subject to availability. Prices and offers may change, and we may correct an error in a listing. The price and order total shown when you place an order will apply, subject to correction of an obvious error.

When you submit an order, you authorize us to use your account, delivery, and order information to process it. Orders depend on product availability and successful order processing. If we cannot fulfill an order or need to clarify its details, we will contact you using the details provided.

The payment method and amount due are shown during checkout. The current checkout flow offers Cash on Delivery. Please make the payment to the delivery representative when your order arrives.

Delivery is available in Puri, Bhubaneswar, and selected nearby areas. Same-day delivery may be available depending on your location, product availability, and order timing; contact us to confirm service for your address.

Please provide a complete and reachable delivery address and phone number. Delivery estimates are not guarantees and may be affected by conditions outside our control.

If you need to change or cancel an order, contact us as soon as possible. Changes may not be possible once an order is being prepared or dispatched.

If there is a problem with an order, please contact us promptly with your order details so we can review it. Any applicable cancellation, replacement, or refund terms provided at the time of sale will apply. Nothing in these Terms limits rights that cannot be excluded under applicable law.

You may use Fismart only for lawful purposes. Do not misuse the website, interfere with its operation, attempt unauthorized access, submit false order details, or use another person’s account without permission. We may suspend access where reasonably necessary to protect the service, users, or our business.

Fismart’s website content, branding, and product materials are owned by or used with permission by Fismart and may not be reused without authorization, except where permitted by law.

The website may link to third-party services, including Google sign-in and WhatsApp. Those services are governed by their own terms and privacy policies; Fismart is not responsible for their independent services.

We may update, suspend, or discontinue parts of the website or these Terms. Updated Terms will be posted on this page with a revised date. Your continued use of Fismart after an update means you accept the revised Terms.

The website is provided subject to applicable law. To the extent permitted by law, Fismart is not liable for indirect or consequential loss arising from use of the website. Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.